RE•WORK Deep Learning Summit

As Machine Learning becomes a core component of any forward-looking company, how can we engage the entire workforce to help with ML and automation initiatives? This talk will cover how at Square we have adopted a "machine learning mindset" by 1. providing training to all employees (both technical and non-technical folks) on what ML is and how it works, including current applications and ethical considerations, 2. conducting structured brainstorming sessions to elicit automation opportunities, where everyone can contribute what ML could mean for their team or their customers, and 3. implementing a subset of those ideas by partnering with infrastructure, operations, and product teams, resulting in improved risk management, more efficient internal operations, and novel customer-facing product features.